Aug 7, 2018 | Become a Calm Company, Become a More Productive Business Owner, Blog, News
“I took a vacation!” My friend exclaimed yesterday. “And I only had to deal with 3 client emergencies!” they proudly proclaimed. This is madness. Vacation is for Unplugging and Recharging. Most small business owners and freelancers have NEVER...
Aug 6, 2018 | Become a More Productive Business Owner, Blog, News
There are only three benefits to owning a business: You get to decide where you work.You get to decide with whom you work.You get to decide when you work. If you aren’t taking advantage of all 3, you are missing an opportunity. If you aren’t taking...
Jun 11, 2018 | Blog, News
It’s painful to lose customers. But we can make it a positive experience for everyone. Get Curious & Vulnerable Ask them why you’ve been fired. Asking “why?” is the most painful part of the whole damn thing, because when we’re...
Mar 26, 2018 | Become a More Productive Business Owner, Blog, News
I've tried just about every website builder there is: WordPress, Wix, SquareSpace, etc. They all suffer from a single deficiency: In their attempt to be everything to everyone, they make it really easy to hate building your website. What if building your website...
Feb 5, 2018 | Blog, How to Make More Sales, News
I recommend most small businesses forgo all but the most passive marketing efforts in favor of improving sales close rates. But when I say that, I often include a caveat, “Get Google Reviews.” Google Reviews communicate trust in one of the most popular...
Jan 23, 2018 | Become a Calm Company, Blog, News
Realtors are widely-regarded as the most work-life unbalanced freelancers out there. They work day and night and are available to close deals on a dime. They are constantly in a race to return phone calls and emails. That’s why today I was surprised to learn...