Jun 27, 2018 | Become a More Productive Business Owner, Blog, How to Make More Sales
1. Answer the phone, qualify the lead, and ask for the $$$ on the first call. My phone script looks like this: Hi! Nice to meet you!Give me the high level overview of what you need.[they say some stuff here]Oh, that makes sense. I talk to people all the time who...
Jun 21, 2018 | Become a Calm Company, Blog, How to Make More Sales
When you aren’t meeting your business’ revenue targets, where do you turn? Do you turn outward and look at your business’ marketing? Do you point your finger at a poorly-designed website? Do you look for better technology to support your business?...
Jun 17, 2018 | Become a More Productive Business Owner, Blog, How to Make More Sales, The Magic Wonderful Freelancer
“Toby, I just spent the last week responding to an RFP, and when they received my reply, they said they already chose someone else!” Eee Gads!!! Here’s a Table of Contents from a real RFP I received in my inbox today: This is a Table of Contents from...
Jun 14, 2018 | Become a Calm Company, Blog, How to Make More Sales
I no longer write custom proposals. I found a better way to run my WordPress Design company. It all starts when someone asks to buy something from me. Yesterday, an existing customer asked for a website redesign. Up until yesterday, I didn’t have a product to...
Jun 12, 2018 | Become a Calm Company, Blog, How to Make More Sales, The Magic Wonderful Freelancer
I’ve been burned more times than I can count with custom proposals. That’s why I no longer reply to “Request For Proposal” (RFP) emails. And yet, my biggest contract ever was through a custom proposal. What gives? Here’s all you need to...
Jun 11, 2018 | Become a Calm Company, Blog, How to Make More Sales
I used to freak out when I was fired. I’d grovel, offer free service, anything to win the customer back. But now when I get fired, it’s a relief. Because you know what? Calm companies stay the course and don’t freak out. The email below came from...